101. HumBugg: No Free Refills December 21, 2006Posted by Matt Fleming, PsyD in Food and Drink, HumBugg, Service.
I was eating lunch out today, and came across another bad idea: no free refills. I have come to expect free refills, especially when I am paying over a dollar for what is costing them 4 cents.
Mr. Eating Establishment, you may get your extra $.50 for a refill, or make me order a whole other drink, but you have probably lost me as a customer (unless your food is damn good, in which case I may return one day, but will only drink water).
HumBugg, and Not So Bright Idea.